Contacting Dell EMC Dell EMC provides several online and telephone-based support and service options. About this task If you do not have an active internet connection, you can find contact information about your purchase invoice, packing slip, bill, or Dell EMC product catalog. Availability varies by country and product, and some services may not be available in your area. To contact Dell EMC for sales, technical assistance, or customer-service issues: Procedure Go to Dell.com/support. Select your country from the drop-down menu on the lower right corner of the page. For customized support, enter your system Service Tag and then click Submit. The support page that lists the various support categories is displayed. For general support, select your product category, product segment and product. The support page that lists the various support categories is displayed. For contact details of Dell EMC Global Technical Support, click Global Technical Support. The Contact Technical Support page is displayed with details to call, chat, or email the Dell EMC Global Technical Support team.