Update AMP Management VM VMware tools and virtual hardware version

Upgrade the VMware tools and virtual hardware version on the AMP Management VM.

Before you begin

Perform this task during an application maintenance window, because it requires powering down and rebooting the VM.

IMPORTANT: Before upgrading, backup each of the VMs.

Procedure

  1. Upgrade the VMware tools for the Management VMs with Microsoft Windows Server OS (Element/Fabric Manager VMs). See the Upgrade Virtual Machines and VMware Tools procedure in the VMware vSphere Upgrade documentation: https://docs.vmware.com/en/VMware-vSphere/6.7/com.vmware.vsphere.update_manager.doc/GUID-0B9FF31B-3702-4BD2-B925-9DAC98051338.html
  2. Upgrade the VM hardware to version 14 for the AMP Management VMs with Microsoft Windows Server OS (Element/Fabric Manager VMs). See the Upgrade the Compatibility of a Virtual Machine Manually procedure in the VMware vSphere Upgrade documentation: https://docs.vmware.com/en/VMware-vSphere/6.7/com.vmware.vsphere.vm_admin.doc/GUID-60768C2F-72E1-42E0-8A17-CA76849F2950.html
    NOTE: If upgrading the Element Manager, launch the vCenter HTML5 client from an off-platform browser.
  3. Power on the VM