Getting Started with the Technical Resource Center

The Technical Resource Center is an intelligent content delivery platform that provides all Converged Platforms and Solutions technical content in a centralized, easy-to-access environment for customers, partners, and employees. A range of features have been provided to allow you to search and organize content.

You can search the Technical Resource Center using keywords, metadata filters, or you can use navigation tiles to progressively narrow your search.

Search

Add search terms to find content that matches your terms. The search results display topics that contain one or more of your search terms.

To refine your search, add a filter from the Filters list.

Filters

Use filters to search for topics and documents that have been tagged to associate them with specific products and the task that you are performing. Filters allow you to quickly refine your search to meet your exact requirements. While a keyword Search returns topics containing words or phrases, the filter search is more accurate.

To refine your search, select your product and select the task that you are performing from the following list:
  • Plan: Get all the information you need (new features, bug fixes, HW specs, compatibility) to be ready to install your product.
  • Install & Upgrade: Perform your installation or upgrade. Find out about licensing and software.
  • Configure & Secure: Configure, customize, and secure the product, and go live. Learn how to connect to DellEMCfor an optimal support experience.
  • Manage & Use: Carry out day to day operations (admin functions, commands, alerts, backups, performance tuning, etc.) to keep things running smoothly.
  • Troubleshoot: Diagnose and solve operational problems.
  • Add, Install, Replace Hardware: Find instructions on how to add or replace components in your system.
  • What’s New: Find the latest information (for x period of time).
Search button

Click Search to initiate the search for the keywords and filters you selected.

Navigation tiles

Click a tile to navigate to content for a specific product. Continue to click tiles to narrow your search until you are presented with a list of the publications specific to the product or service that you selected.

My Docs

Registered users only: Use My Docs to create a library of content specific to your needs. Add topics from any document and reorder topics as required. To add content to your My Docs library, open the topic within the Publication view and click My Docs. You can order, refine, save, and print content in My Docs.

Recent Updates

The Recent Updates panel displays a listing of significant document updates and additions to the Technical Resource Center.

Getting Started

The Getting Started panel lists content that is focused on users new to converged and hyper-converged infrastructure and new users of the Technical Resource Center.

Logging out

Click the arrow next to your name to display the Logout option. Make sure that you log out after each session. Close your browser after clicking Logout to complete the operation.

Login

Click the Login button to access the full range of content on the Technical Resource Center. When you log in, you are also given access to additional site features such as My Docs.